1. AGREEMENT. In this Registration Agreement
("Agreement") "you" and "your" refer to each customer,
"we", us" and "our" refer to TUCOWS.com Inc. and
"Services" refers to the domain name registration
provided by us as offered through The Small Businessman,
the Registration Service Provider ("RSP"). This Agreement
explains our obligations to you, and explains your
obligations to us for various Services.
2. SELECTION OF A DOMAIN NAME. You represent that, to
the best of the your knowledge and belief, neither the
registration of the SLD name nor the manner in which it
is directly or indirectly used infringes the legal rights
of a third party and that the Domain Name is not being
registered for any unlawful purpose.
3. FEES. As consideration for the services you have
selected, you agree to pay to us, or your respective RSP
who remits payment to us on your behalf, the applicable
service(s) fees. All fees payable hereunder are
non-refundable. As further consideration for the
Services, you agree to: (1) provide certain current,
complete and accurate information about you as required
by the registration process and (2) maintain and update
this information as needed to keep it current, complete
and accurate. All such information shall be referred to
as account information ("Account Information"). You, by
completing and submitting this Agreement represent that
the statements in your application are true.
4. TERM. You agree that the Registration Agreement
will remain in full force during the length of the term
of your Domain Name Registration. Should you choose to
renew or otherwise lengthen the term of your Domain Name
Registration, then the term of this Registration
Agreement will be extended accordingly. This Agreement
will remain in full force during the length of the term
of your Domain Name Registration as selected, recorded,
and paid for upon registration of the Domain Name. Should
you choose to renew or otherwise lengthen the term of
your Domain Name Registration, then the term of this
Registration Agreement will be extended accordingly.
Should you transfer your domain name or should the domain
name otherwise be transferred due to another Registrar,
the terms and conditions of this contract shall cease and
shall be replaced by the contractual terms in force for
the purpose of registering domain names then in force
between SLD holders and the new Registrar.
5. MODIFICATIONS TO AGREEMENT. You agree, during the
period of this Agreement, that we may: (1) revise the
terms and conditions of this Agreement; and (2) change
the services provided under this Agreement. Any such
revision or change will be binding and effective
immediately on posting of the revised Agreement or change
to the service(s) on our web site, or on notification to
you by e-mail or regular mail as per the Notices section
of this agreement. You agree to review our web site,
including the Agreement, periodically to be aware of any
such revisions. If you do not agree with any revision to
the Agreement, you may terminate this Agreement at any
time by providing us with notice by e-mail or regular
mail as per the Notices section of this agreement. Notice
of your termination will be effective on receipt and
processing by us. You agree that, by continuing to use
the Services following notice of any revision to this
Agreement or change in service(s), you shall abide by any
such revisions or changes. You further agree to abide by
the ICANN Uniform Dispute Resolution Policy ("Dispute
Policy") as amended from time to time. You agree that, by
maintaining the reservation or registration of your
domain name after modifications to the Dispute Policy
become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to any such
modifications, you may request that your domain name be
deleted from the domain name database.
6. MODIFICATIONS TO YOUR ACCOUNT. In order to change
any of your account information with us, you must use
your Account Identifier and Password that you selected
when you opened your account with us. Please safeguard
your Account Identifier and Password from any
unauthorized use. In no event will we be liable for the
unauthorized use or misuse of your Account Identifier or
Password.
7. DOMAIN NAME DISPUTE POLICY. If you reserved or
registered a domain name through us, or transferred a
domain name to us from another registrar, you agree to be
bound by the Dispute Policy which is incorporated herein
and made a part of this Agreement by reference. The
current version of the Dispute Policy may be found at
http://www.opensrs.org/legal/udrp.shtml.
Please take the time to familiarize yourself with this
policy.
8. DOMAIN NAME DISPUTES. You agree that, if the
registration or reservation of your domain name is
challenged by a third party, you will be subject to the
provisions specified in the Dispute Policy in effect at
the time of the dispute. You agree that in the event a
domain name dispute arises with any third party, you will
indemnify and hold us harmless pursuant to the terms and
conditions contained in the Dispute Policy. For any
dispute, you agree to submit to the jurisdiction of the
courts of The Province of Ontario.
9. ICANN POLICY. You agree that your registration of
the SLD name shall be subject to suspension,
cancellation, or transfer pursuant to any ICANN-adopted
policy, or pursuant to any registrar or registry
procedure not inconsistent with an ICANN-adopted policy,
(1) to correct mistakes by Registrar or the Registry in
registering the name or (2) for the resolution of
disputes concerning the SLD name.
10. AGENCY. Should you intend to license use of a
domain name to a third party you shall nonetheless be the
SLD holder of record and are therefore responsible for
providing your own full contact information and for
providing and updating accurate technical and
administrative contact information adequate to facilitate
timely resolution of any problems that arise in
connection with the SLD. You shall accept liability for
harm caused by wrongful use of the SLD, unless you
promptly disclose the identity of the licensee to the
party providing you reasonable evidence of actionable
harm. You also represent that you have provided notice of
the terms and conditions in this Agreement to the third
party and that the third party agrees to the terms of
Disclosure and Use of Registration Information (sections
18 and 19 of this Agreement).
11. ANNOUNCEMENTS. We and the RSP reserve the right to
distribute information to you that is pertinent to the
quality or operation of our services and those of our
service partners. These announcements will be
predominately informative in nature and may include
notices describing changes, upgrades, new products or
other information to add security or to enhance your
identity on the Internet.
12. LIMITATION OF LIABILITY. You agree that our entire
liability, and your exclusive remedy, with respect to any
Services(s) provided under this Agreement and any breach
of this Agreement is solely limited to the amount you
paid for such Service(s). We and our contractors shall
not be liable for any direct, indirect, incidental,
special or consequential damages resulting from the use
or inability to use any of the Services or for the cost
of procurement of substitute services. Because some
states do not allow the exclusion or limitation of
liability for consequential or incidental damages, in
such states, our liability is limited to the extent
permitted by law. We disclaim any and all loss or
liability resulting from, but not limited to: (1) loss or
liability resulting from access delays or access
interruptions; (2) loss or liability resulting from data
non-delivery or data mis-delivery; (3) loss or liability
resulting from acts of God; (4) loss or liability
resulting from the unauthorized use or misuse of your
account identifier or password; (5) loss or liability
resulting from errors, omissions, or misstatements in any
and all information or services(s) provided under this
Agreement; (6) loss or liability resulting from the
interruption of your Service. You agree that we will not
be liable for any loss of registration and use of your
domain name, or for interruption of business, or any
indirect, special, incidental, or consequential damages
of any kind (including lost profits) regardless of the
form of action whether in contract, tort (including
negligence), or otherwise, even if we have been advised
of the possibility of such damages. In no event shall our
maximum liability exceed five hundred ($500.00)
dollars.
13. INDEMNITY. You agree to release, indemnify, and
hold us, our contractors, agents, employees, officers,
directors and affiliates harmless from all liabilities,
claims and expenses, including without limitation Network
Solutions, Inc., and the directors, officers, employees
and agents of each of them, including attorney's fees, of
third parties relating to or arising under this
Agreement, the Services provided hereunder or your use of
the Services, including without limitation infringement
by you, or someone else using the Service with your
computer, of any intellectual property or other
proprietary right of any person or entity, or from the
violation of any of our operating rules or policy
relating to the service(s) provided. You also agree to
release, indemnify and hold us harmless pursuant to the
terms and conditions contained in the Dispute Policy.
When we are threatened with suit by a third party, we may
seek written assurances from you concerning your promise
to indemnify us; your failure to provide those assurances
may be considered by us to be a breach of your Agreement
and may result in deactivation of your domain name.
14. TRANSFER OF OWNERSHIP. The person named as
administrative contact at the time the controlling user
name and password are secured shall be the owner of the
domain name. You agree that prior to transferring
ownership of your domain name to another person (the
Transferee") you shall require the Transferee to agree,
in writing to be bound by all the terms and conditions of
this Agreement. Your domain name will not be transferred
until we receive such written assurances or other
reasonable assurance that the Transferee has been bound
by the contractual terms of this Agreement (such
reasonable assurance as determined by us in our sole
discretion) along with the applicable transfer fee. If
the Transferee fails to be bound in a reasonable fashion
(as determine by us in our sole discretion) to the terms
and conditions in this Agreement, any such transfer will
be null and void.
15. BREACH. You agree that failure to abide by any
provision of this Agreement, any operating rule or policy
or the Dispute Policy provided by us, may be considered
by us to be a material breach and that we may provide a
written notice, describing the breach, to you. If within
thirty (30) calendar days of the date of such notice, you
fail to provide evidence, which is reasonably
satisfactory to us, that you have not breached your
obligations under the Agreement, then we may delete the
registration or reservation of your domain name. Any such
breach by you shall not be deemed to be excused simply
because we did not act earlier in response to that, or
any other breach by you.
16. NO GUARANTY. You agree that, by registration or
reservation of your chosen domain name, such registration
or reservation does not confer immunity from objection to
either the registration, reservation, or use of the
domain name.
17. DISCLAIMER OF WARRANTIES. You agree that your use
of our Services is solely at your own risk. You agree
that such Service(s) is provided on an "as is," "as
available" basis. We expressly disclaim all warranties of
any kind, whether express or implied, including but not
limited to the implied warranties of merchantability,
fitness for a particular purpose and non-infringement. We
make no warranty that the Services will meet your
requirements, or that the Service(s) will be
uninterrupted, timely, secure, or error free; nor do we
make any warranty as to the results that may be obtained
from the use of the Service(s) or as to the accuracy or
reliability of any information obtained through the
Service or that defects in the Service will be corrected.
You understand and agree that any material and/or data
downloaded or otherwise obtained through the use of
Service is done at your own discretion and risk and that
you will be solely responsible for any damage to your
computer system or loss of data that results from the
download of such material and/or data. We make no
warranty regarding any goods or services purchased or
obtained through the Service or any transactions entered
into through the Service. No advice or information,
whether oral or written, obtained by you from us or
through the Service shall create any warranty not
expressly made herein.
18. INFORMATION. As part of the registration process,
you are required to provide us certain information and to
update us promptly as such information changes such that
our records are current, complete and accurate. You are
obliged to provide us the following information:
i) Your name and postal address (or, if different,
that of the domain name holder);
ii) The domain name being registered
iii) The name, postal address, e-mail address, and
voice and fax (if available) telephone numbers of the
administrative contact for the domain name.
iv) The name, postal address, e-mail address, and
voice and fax (if available) telephone numbers of the
billing contact for the domain name.
Any other information which we request from you at
registration is voluntary. Any voluntary information we
request is collected such that we can continue to improve
the products and services offered to you through your
RSP.
19. DISCLOSURE AND USE OF REGISTRATION INFORMATION.
You agree and acknowledge that we will make domain name
registration information you provide available to ICANN,
to the registry administrators, and to other third
parties as ICANN and applicable laws may require or
permit. You further agree and acknowledge that we may
make publicly available, or directly available to third
party vendors, some, or all, of the domain name
registration information you provide, for purposes of
inspection (such as through our WHOIS service) or other
purposes as required or permitted by ICANN and the
applicable laws.
You hereby consent to any and all such disclosures and
use of, and guidelines, limits and restrictions on
disclosure or use of, information provided by you in
connection with the registration of a domain name
(including any updates to such information), whether
during or after the term of your registration of the
domain name. You hereby irrevocably waive any and all
claims and causes of action you may have arising from
such disclosure or use of your domain name registration
information by us.
You may access your domain name registration
information in our possession to review, modify or update
such information, by accessing our domain manager
service, or similar service, made available by us through
your RSP.
We will not process data about any identified or
identifiable natural person that we obtain from you in a
way incompatible with the purposes and other limitations
which we describe in this Agreement.
We will take reasonable precautions to protect the
information we obtain from you from our loss, misuse,
unauthorized access or disclosure, alteration or
destruction of that information.
20. REVOCATION. Your wilful provision of inaccurate or
unreliable information, your wilful failure promptly to
update information provided to us, or your failure to
respond for over fifteen calendar days to inquiries by us
concerning the accuracy of contact details associated
with the your registration shall constitute a material
breach of this Agreement and be a basis for cancellation
of the SLD registration.
21. RIGHT OF REFUSAL. We, in our sole discretion,
reserve the right to refuse to register or reserve your
chosen domain name or register you for other Services
within thirty (30) calendar days from receipt of your
payment for such services. In the event we do not
register or reserve your domain name or register you for
other Services, or we delete your domain name or other
Services within such thirty (30) calendar day period, we
agree to refund your applicable fee(s). You agree that we
shall not be liable to you for loss or damages that may
result from our refusal to register, reserve, or delete
your domain name or register you for other Services.
22. SEVERABILITY. You agree that the terms of this
Agreement are severable. If any term or provision is
declared invalid or unenforceable, that term or provision
will be construed consistent with applicable law as
nearly as possible to reflect the original intentions of
the parties, and the remaining terms and provisions will
remain in full force and effect.
23. NON-AGENCY. Nothing contained in this Agreement or
the Dispute Policy shall be construed as creating any
agency, partnership, or other form of joint enterprise
between the parties.
24. NON-WAIVER. Our failure to require performance by
you of any provision hereof shall not affect the full
right to require such performance at any time thereafter;
nor shall the waiver by us of a breach of any provision
hereof be taken or held to be a waiver of the provision
itself.
25. NOTICES. Any notice, direction or other
communication given under this Agreement shall be in
writing and given by sending it via e-mail or via regular
mail. In the case of e-mail, valid notice shall only have
been deemed to have been given when an electronic
confirmation of delivery has been obtained by the sender.
In the case of e-mail notification to us or to the RSP to
lhutz@tucows.com or
[Insert E-mail Address for RSP ] or, in the case
of notice to you, at the e-mail address provided by you
in your WHOIS record. Any e-mail communication shall be
deemed to have been validly and effectively given on the
date of such communication, if such date is a business
day and such delivery was made prior to 4:00 p.m. EST,
otherwise it will be deemed to have been delivered on the
next business day. In the case of regular mail notice,
valid notice shall be deemed to have been validly and
effectively given 5 business days after the date of
mailing and, in the case of notification to us or to the
RSP shall be sent to:
TUCOWS.com Inc.
Registrant Affairs Office
96 Mowat Avenue
Toronto, Ontario
M6K 3M1
- OR -
The Small Businessman
P.O. Box 1513
Roseville CA 95678
(916) 505-2200
and in the case of notification to you shall be to the
address specified in the "Administrative Contact" in your
WHOIS record.
26. ENTIRETY. You agree that this Agreement, the rules
and policies published by us and the Dispute Policy are
the complete and exclusive agreement between you and us
regarding our Services. This Agreement and the Dispute
Policy supersede all prior agreements and understandings,
whether established by custom, practice, policy or
precedent.
27. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY
AND INTERPRETED AND ENFORCED IN ACCORDANCE WITH THE LAWS
OF PROVINCE OF ONTARIO AND THE FEDERAL LAWS OF CANADA
APPLICABLE THEREIN WITHOUT REFERENCE TO RULES GOVERNING
CHOICE OF LAWS. ANY ACTION RELATING TO THIS AGREEMENT
MUST BE BROUGHT IN ONTARIO AND YOU IRREVOCABLY CONSENT TO
THE JURISDICTION OF SUCH COURTS.
28. INFANCY. You attest that you are of legal age to
enter into this Agreement.
29. ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE THAT YOU
HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND
CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE
DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY
REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT OTHER
THAN AS SET FORTH IN THIS AGREEMENT.